Ruined my clothes
I have used Dry Ice only twice but each time they have ruined my clothes. Most recently I left a new skirt with them which had been folded so the pleats needed re-pressing. They pressed the pleats out, tried to tell me it was because the skirt was old and had been sat in, told me they would message once they fixed it (but they didn’t), a month went by, they said it had been sent away to be fixed, another 3 weeks, I called again and they said I could come and collect. It was not fixed, the pleats are ruined on half of the skirt. No apology, no refund, no suggestion they could do any more. Avoid, I wish I had.
- Saturday 6th January 2024
- Katherine Lilley
Excellent Service
I recently took an expensive designer dress with week-old red/rose wine stains on the ivory coloured skirt, into Dry Ice Cleaners. I was so worried that the pale pink stains splashed across the skirt in various places would be there permanently. However, Dry Ice did an excellent job removing them - having to treat it twice in order to completely remove them. They also pressed the box pleats on the dress beautifully and it's as good as new again! My dress was ready in just a few days and for this service I was charged just £10. I don't often have the need to use a dry cleaners but next time I have to I will definitely go back to this one.
- Sunday 9th July 2017
- Lisa Hurley
Dry-Ice for everyone!
I am very busy at day time, and lazy a little to do ironing of shirts by myself, so service that provide Dry-Ice is exact match for my needs. A free collection and delivery service in my case is more than welcome! My Shirts always arrives well cleaned and fresh, so will definitely continue use such service on weekly basis :) Thanks Ben!
- Saturday 29th October 2016
- Dimitrij Gorodeckij
Amazing service
I would highly recommend Dry-Ice. Excellent service, very reliable and Ben offers a super collection/ delivery option, which is perfect for me working from home. I have used many services including, ironing, dry cleaning, alterations and repairs, nothing is too much trouble! 5*
- Friday 28th October 2016
- Kerrie McCoy
Great service
Very convenient being able to book delivery and collection through the iPhone app. Flexible times make it easy to arrange around work commitments.
Always on time and a great, friendly service.
- Friday 28th October 2016
- Tom Morris
Dry-Ice cleaner
Excellent service, very reliable and always on time as well as good value for money.
Would highly recommend
- Tuesday 10th May 2016
- Griselda Ouwehand
Dry-Ice Dry Cleaner
I dealt with Dry Ice Dry Cleaner twice in the past few months.
The service was absolutely perfect, super fast, The duvets and rugs were collected immediately and brought back 24 hours later super clean.
Thank you Ben and the team. I will call again.
Myriam (West wickham).
- Tuesday 10th May 2016
- Myriam Djellouli-Gibbons
Would not hesitate to recommend Dry Ice
We have been using Dry Ice cleaning services for few years. We find their services very convenient, the finishing of cleaned garments are always to the highest quality. They also use the new Meile Wet Care cleaning machines, which are eco friendly and will take care of your garments without need to use aggressive chemicals.
The communications with their customers is excellent and you can always arrange delivery/collection to suit your convenient time.
We have no hesitation to recommend Dry Ice to anyone.
- Monday 9th May 2016
- ALEXANDRA CONWAY
Amazing Professional Service
Always a brilliant and professional service at Dry Ice, nothing is too much trouble! Very impressed with the speedy and extremely reasonable dry cleaning service they provide. Our Alice In Wonderland costume came back so quickly and looked fab, I will definitely be bringing all of our character costumes here and would recommend to everyone!
- Monday 9th May 2016
- Chantelle Hopkins
Wouldn't go anywhere else
I've been using dry ice for a year now after moving into the area, all I can say is that the service is brilliant and the free collection and delivery service makes life far easier. I wouldn't dream of going anywhere else.
- Monday 9th May 2016
- george b
Brilliant service
Wow am so impressed with everything I take in to Dry Ice. My suede coats came up as new and my other coats look amazing. Thanks for fabulous and professional service
- Monday 9th May 2016
- Gaby Bastos
Brilliant 5 star service
Ben has been collecting my ironing and delivering it back for many years now. He is always punctual and let's me know how much I owe in advance. Clothes come back in pristine condition and his service is worth every penny to a busy working Mum of 2! Can't recommend highly enough. Thanks Dry Ice!!!
- Sunday 8th May 2016
- Amanda Schofield
OMG
I thought my tracksuit was completely ruined as it was stained with black but Ben proved otherwise! He managed to get out all the stains and made my tracksuit look as good as new!!!! In shock at how he managed to do it, thank you so so so much you are the best! So much more than your average dry cleaner!
- Sunday 8th May 2016
- Hayley Skidmore
Excellent ironing service
We have been using this ironing service for some time and Ben and his team are unfailingly reliable. Free drop off and collection is fantastic and it is a fast turnover, 24 to 48 hours, collection can be arranged for the same day. Most importantly the ironing is immaculate and beautifully hung and wrapped. Thoroughly recommend.
- Saturday 7th May 2016
- Jacqueline Ellison
Brilliant Service, Brilliant Dry Cleaners
The service and workmanship at Dry Ice is second to none! They collect and drop off your cleaning for free, keep you updated and send a payment link via email and use state of the art machinery. If that is not enough the experience is all topped off with a friendly and professional service. I work next to a Dry Cleaners but still choose to use Ben and his team.
- Friday 22nd April 2016
- Louise McIntosh
Prompt reliable ironing service
I've been using Dry Ice for over a year now. Ben is always responsive and with their new payment system it means I can pay via PayPal. So easy!
Great ironing - my husband is very particular about his work shirts. I've recently gone back to work after maternity leave so am now getting my weekly ironing done too. One less thing to worry about especially with collections from home.
We've also had dry cleaning and duvets cleaned. Always delivered back beautifully.
Would recommend highly.
- Friday 5th February 2016
- Kathryn Wood
Irony, the opposite of wrinkly
I just cannot be bothered to iron hubby's shirts. I looked for a reliable local dry cleaner who COLLECTS and DELIVERS (because I don't have time for that either) and I found Dry Ice, what feels like 2 years ago now. I have never looked back. I pop hubby's shirts in with my normal wash and then Dry Ice collects them on a Monday and I get them back on a Tuesday. Outside of their fantastic service, they are also environmentally conscious and allow you to recycle your empty hangers so that they do not end up in a landfill. If you are looking for a reliable, efficient and friendly dry cleaner in the Bromley area, then you don't need to look any further than Dry Ice.
- Tuesday 2nd February 2016
- Sammi Brown
great wedding dress cleaning
found Ben and Dry Ice on the internet looking to get my wife's wedding dress cleaned by someone who knows what they are doing!
Ben collected the dress on a sunday from east dulwich which is first for a dry cleaning company! Pricing was very competitive...dress looks like new..very happy wife.
would use again even thou the company not local
- Wednesday 20th January 2016
- anthony rooke
Brilliant service
I've been using Dry Ice to iron my husbands work shirts for a while now. They never fail to come back perfectly pressed. The collection and delivery service is invaluable, especially with three young children at home. I often text in the morning and Ben collects them that evening and returns them the next day - you couldn't ask for a more efficient service!! Would highly recommend.
- Tuesday 19th January 2016
- Michelle Farrell
Clare Hards
I have been using dry ice for all my ironing for 2 years now they collect it and return it which in itself is such a great help! They have never failed to return all of my items so well pressed! They have a lovely team and run there business to a very professional standard with a friendly smile!.
- Wednesday 13th January 2016
- Clare Hards
Amazing service
Ben and his team are super! The pick up and collection service is excellent even at short notice (this happens many times!). Every single garment has always been returned amazingly cleaned and press! I can't recommend dry ice highly enough! Thank you!
- Wednesday 13th January 2016
- Hayley Williams
Claire Reid
Friendly, helpful staff. Professional service. Always have my dry cleaning and alterations ready when I need them. They even pick up and collect from my house when required! Would highly recommend this local business.
- Tuesday 5th January 2016
- Claire Reid
Free pick up/delivery with a great service!
We have used Dry Ice Dry Cleaners for a couple of years and they have provided excellent service! Very professional and trust worthy. I highly recommend!
- Monday 14th December 2015
- Andrei Andrade
Fantastic Service consistently
I used dry ice for two years and they are reliable, customer focused and provide an excellent value for money for service. Free collection often at short notice for me and always a great turnaround with all ironing competed to a high standard. Highly recommended- just gutted I've moved out of the area and can't use the service anymore
- Friday 4th December 2015
- Justin Smith-Essex
Fantastic service
Very quick amazing service would recommend dry ice to anyone. Even deliver to your door. Thank you Ben your a star X
- Friday 4th December 2015
- Carly Aylen
Fantastic Service highly recommended with free pick up and delivery!
I contacted Ben regarding some dry cleaning for some curtains. The service I received from the beginning was professional, polite and patient as I had to change the pick up time twice. The turnaround time was very quick and the curtains were delivered back to us within a few days on hangers and with plastic covers. The cost was very competitive and even without the Freaky Friday discount (another bonus!) we still would consider it great value. So thanks Ben and Dry Ice and we look forward to doing business with you again in the near future! We can highly recommend your services.
- Wednesday 4th November 2015
- Fran Bennett
Great service and delivery!
Ben offers a great service at DryIce - he always delivers on time and keeps me updated with automated text messages. It's a massive help and reminds me how much my order costs and when it's ready for delivery.
- Tuesday 27th October 2015
- Laura Bigwood
Excellent sercixe
Ben has carrid out various services for us. Each time the service has been exceptional. Prices are excellent and the end result is superb. Highly recommend
- Tuesday 22nd September 2015
- Rebecca Hurst
fantastic dry cleaning service
I've used dry ice to clean delicate articles, ball dresses, and coats and have been impressed with the finish.
the pick up + drop back free service is fantastic!
Thanks Dry Ice
from Lorena Ranson @pregnant massage
- Monday 14th September 2015
- Lorena Ranson
Fantastic service every time!
Ben provides a fantastic timely service every time I call in. I've recommended him a number of times to friends and family.
- Saturday 12th September 2015
- James Clark
Fast, friendly and efficient
With an easy-to-use online booking system and a very fast, friendly and efficient service, Dry Ice is a fantastic business to deal with. With very reasonable rates and great weekly offers Ben and his team provide excellent service to Bromley and surrounding areas.
- Thursday 10th September 2015
- Heather Driscoll
Great On-Line booking system!
Ben is very professional & quick at responding to a booking on-line, great service & the pick up & drop off is such a bonus! Have had huge curtains cleaned & Blazers repaired with Dry Ice too, great service.
- Thursday 10th September 2015
- Hopeton Barber-Street
Highly recommend!!!
Always excellent service and affordable.. removed a stain from a jacket on one occasion and did such a good job
highly recommend Ben
- Wednesday 2nd September 2015
- Scott & Emma Kingston
Free pick up and delivery
Ben is very flexible with both pick up and delivery and always keeps me informed on my order and when it can be expected. It's great to receive an automated message telling me how much my order is coming to, and again it states when it will be delivered. I am very pleased with the service this company provides and have been recommending it to lots of my friends.
- Friday 28th August 2015
- Mari Craig
Picks up and Delivers!!
I had all my duvets collected, cleaned and returned in a very handy zip up bag looking and feeling very fresh and very reasonably priced! I also had my wedding dress that had been sitting in a bag for 10 years cleaned and Ben presented it all clean in a luxury keepsake box!
- Friday 28th August 2015
- Sarah Lawrence
Lynda Wright
Ben offers a great free collection and delivery service in addition to quick turnaround times. On top of that, he is a lovely guy to deal with. No hesitation in recommending!
- Wednesday 26th August 2015
- Lynda Wright